Effective Date: July 13, 2026
At Cleveland Wrap (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide when you visit our website, contact us, or use our services.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Company name
- Email address
- Phone number
- Vehicle or project information
- Files, images, or artwork you submit
- Any other information you choose to provide through our contact forms, quote requests, email, phone calls, or text messages.
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
- Referring website
This information helps us improve our website and services.
How We Use Your Information
We use your information to:
- Respond to inquiries and quote requests
- Schedule appointments
- Provide estimates and services
- Communicate regarding your projects
- Send order updates
- Provide customer support
- Improve our website and customer experience
- Comply with legal obligations
SMS Communications
If you provide your mobile phone number and consent to receive text messages, we may send messages regarding:
- Appointment confirmations
- Appointment reminders
- Quote follow-ups
- Project updates
- Installation scheduling
- Pickup notifications
- Customer service communications
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us using the information below.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Phone Calls
Calls to and from Cleveland Wrap may be recorded for quality assurance, training, customer service, and documentation purposes.
Sharing Your Information
We do not sell your personal information.
We may share your information only with trusted service providers who assist us in operating our business, including:
- Payment processors
- Website hosting providers
- Email service providers
- Customer relationship management (CRM) systems
- Communication providers (including phone and SMS services)
These providers are required to safeguard your information and use it only for providing services on our behalf.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance website functionality.
You may disable cookies through your browser settings; however, some website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to your information
- Request correction of inaccurate information
- Request deletion of your information where permitted by law
- Withdraw consent for certain communications
To exercise these rights, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Cleveland Wrap
Website: https://clevelandwrap.com
Email: info@clevelandwrap.com